Mitchell and Son Body Armor Outlet - Return Policy
At Mitchell and Son Body Armor Outlet LLC, we are committed to providing high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, please review our return and refund policy below.
Damaged Items
If you receive a damaged item, please contact us within 24 hours of receiving your order. We will review your request and arrange for a refund or replacement as appropriate.
Worn Clothing/Apparel
Please note that we do not offer refunds or exchanges on worn or used clothing/apparel. All items must be returned in new, unworn condition with original tags and packaging, if applicable.
Order Details
To process your refund request quickly, please have the following information ready:
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Your order number
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The item(s) in question
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A brief description of the issue
How to Initiate a Return or Refund Request
To begin the return process:
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Use the Contact Us button on our website.
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Include your email address, order number, and reason for your request in the message.
Our customer service team will review your request and respond within 48 hours.
Important Note About Returns
Dear Valued Customers,
Please note that our address is not a storefront and is not set up to accommodate in-person returns, exchanges, or purchases.
If you need to return an item:
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Complete the return form included in your package.
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Ship it to the return address provided on the form.
We appreciate your understanding and sincerely apologize for any inconvenience this may cause.